Dominican Republic Vacation Rentals
Beds and Hammocks at VIP Beach, Puerto Plata

 

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Frequently Asked Questions

1  What is Platinum VIP and are you that type of owner ?
-  Platinum VIP  is a high level of ownership. You will have access to the VIP areas, Restaurants, VIP World, Beach, ETC...  You will be staying as my guest and receive excellent service and VIP Benefits. You will get invited to the VIP Parties as well.

2  Will I receive the same access as you the owner ?
-  No,  You don't receive a few of our benefits but you will receive the highest level of Guest VIP.

3  What airports should I fly into / How long is the ride to the resort ?
- For Puerto Plata and Costa Dorada resorts you need to fly into Puerto Plata Airport and Punta Cana Airport for Punta Cana and Bavaro resorts. All resorts are within 30-45 minutes of airports

4  Are there any other Fees ?
-  You will pay a $10/person Dominican entrance fee only on arrival.

5  Can I get a Villa on the beach ?
-  We can request a Villa on the beach for you.  We are Platinum owners and have priority but we can not guarantee you a Villa on the beach.

6  How long does the reservation process take ?
-  We usually have a confirmation number for your stay within 3 days.  We will forward this information to you along with an airport transportation pick-up request document.

7    Does the resort offer a crib and/or a high chair for my child ?
-  Yes, make a note on your reservation form or ask VIP Guest Services upon arrival.

8  How do I arrange for airport pick-up upon my arrival?
-  E-mail LHVC after you receive your confirmation with your airline flight number, arrival location, arrival time and date at least 48 hours in advance of arrival.

9  Is there Internet service available in the Villa / Resort?
-  Yes, some Villas have Internet access. Free internet access is available in the VIP reservation area, and high speed wireless is available at VIP World at Puerto Plata.

10  How close is the Beach from the resort ?
-  You will be within short walking distance to the beaches from any accommodation. Shuttles are available at Puerto Plata.

11  Can I get a 4, 5 or 6 bedroom villa Guaranteed ?
-   As Platinum Members we have a high priority in obtaining any size villa. Should your desired size villa not be available the resort will provide you with two smaller villas as close together as possible or a larger villa.

12  Are there laundry facilities within the Villa ?
-  No, however the resort does offer laundry service and there are laundry facilities located within the resort.

13  Does the Villa have a Safe for my valuables ?
-  Yes.

14  Can I have alcoholic beverages other than beer delivered to my villa ?
-  Yes, at NO ADDITIONAL CHARGE.

15  Does the resort offer child care ?
- Yes, it can be arranged at any time while at the resort.

16  Do I need to bring any type of Power Adapter to the resort when I travel there ?
-  No, same as the U.S.A. and Canada.

17  Do I need to exchange any U.S. Dollars for Dominican Pesos ?
-  No, The resort and vendors take U.S. Currency.

18  Does the resort accept Credit Cards (Visa, MasterCard, Amex) for everything?
- Yes.

19  Does the resort supply hair dryers and irons for all rental accommodations ?
- Yes.

20  What is the cost to visit Ocean World Park  (Located right next door at Puerto Plata)?
- Guests in all units will receive one FREE ticket each and transportation to Ocean World from VIP Customer Service.

 
21  Do you have any restrictions on check-in or check-out days and / or length of stay ?
-   There is no specific check-in or check-out day.  We offer 4 nights minimum. Charges will be pro-rated. Flights are generally cheaper if you travel mid week from Tuesday - Thursday.

More questions?

Feel free to contact us. As owners, we can get quick answers to the most unusual requests.

Please feel free to call us 8AM to 8PM E.S.T. with any questions 1-855 LUX-4114 (1-855 -589-4114).

reservation request

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